Much like Warby Parker’s flagship SoHo store, its new Upper East Side location has the feel of a luxurious, smartly curated book lover’s den. You can browse frames, get an eye exam, or flip through books from independent presses and magazines geared toward the smart set like n 1 and The Paris Review. The new twist? Your glasses will now be delivered to you via the old-timey magic of pneumatic tubes.
"Pneumatic tubes were fun, and the most effective way to do it. Sometimes you don’t need the newest technology to create the best customer experience."
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New York subway riders first were promised futuristic touchscreen wayfinding maps a year ago. But the plan to install the futuristic infrastructure stalled as the design team took a step back to improve the hardware. Six months overdue, the first…
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Welcome to IBM at CeBIT 2014 in hall 2, booth A10, 10 — 14 March in Hannover, Germany.
Read more at: http://www-05.ibm.com/de/cebit/en/
Customer experience is a critical discipline
Physician Jeffrey Burns, Chief of Critical Care at Boston Children’s Hospital, speaking at IBM Connect in Orlando, Fla, said “Nothing breaks down borders better than caring for critically ill children.” His address was part of an IBM announcement of a new consulting practice, IBM Interactive Experience.
On the 30th birthday of the Mac, we directed 15 camera crews across 10 countries to capture the amazing things people are doing with the power of Apple technology. The ambitious film was shot in a single day, entirely on iPhone.
The future is now.
Cartoon by Rina Piccolo
You’ve never window shopped like this before! Kate Spade and eBay have teamed up to unveil the future of sidewalk shopping. Watch the video to learn more about the innovative ideas and technology behind Kate Spade Saturday
New digs. New gigs.
Catching up with IBM Watson.
Born in the research lab. Tested on Jeopardy! Now IBM Watson is off to the real world. Able to understand natural language and filter oceans of data, Watson will transform the speed and accuracy in which everyone from surgeons to shopaholics get insights and answers. Follow along and glimpse the dawn of the cognitive computer age.